Keynote Topics

Customer Service

"Be Our Guest"
Customer Service is just like so many other tasks that we undertake throughout our lives...if it is fun, we will do it better, more often and bring others along for the ride. Kelly (a former Walt Disney World Cast Member) knows the ins and outs of moving this crucial success component to the front burner.

Stress/Worry Reduction
"Worry Is Today's Mice Nibbling On Tomorrow's Cheese"
Kelly believes that there is no task as utterly meritless as worry. Still, so many of us spend so much of our lives mired in it. With stories and examples ranging from merely humorous to downright hilarious, Kelly will take the energy out of worry and offer strategies to construct a WorryFree life.

Teambuilding/Laughter in the Workplace
"Why Your Office Should Be Like The Office"
Sure Michael is odd and Dwight is...well...more odd, but they seem to be having a good time...and selling a lot of paper (and apparently, a few printers, too). Humor at work lightens the load and encourages teambuilding and cooperation. Kelly will show you how to harness this comedic "Humor Resource" without ending up in the other "HR" office.

Medical Professionals
"The Department of Health and HUMOR Services"
We know that there is a definite link between laughter and well-being and who better to benefit from this message than health care providers themselves? Kelly provides a riotous take on "laughter as medicine" and the vagaries of working in the field of healthcare. This has become one of Kelly’s most requested programs...perfect for staff events, volunteer recognitions or institutional fundraising.

Leveraging Laughter:
"A Tale of Comedic Claims, Amusing Analytics and Comprehensive Wit Management in the Commercial Insurance Brokerage"
This is a keynote that was written expressly for the audiences in the insurance business. Whether its property, casualty or liability...we all enjoy a little actuarial humor now and then.